Terms of service

CaptainsBamboo Terms of Service

Last Updated: March 25, 2026

Welcome to CaptainsBamboo. This website is operated by the CaptainsBamboo team. Throughout the site, the terms “we”, “us” and “our” refer to CaptainsBamboo. By accessing our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

Please read these Terms of Service carefully before using our website. By accessing any part of the site, you agree to these Terms. If you do not agree to all terms, please refrain from using our Services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

Lawful Use: You may not use our products for any illegal or unauthorized purpose.
Security: You must not transmit any worms, viruses, or any code of a destructive nature.
Any breach or violation of these Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Data Security: Your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer.
Intellectual Property: You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service or any content on the website without express written permission from us.

SECTION 3 - ACCURACY & TIMELINESS OF INFORMATION

While we strive for excellence, we are not responsible if information on this site is not accurate, complete, or current.

Reliance: The material on this site is provided for general information only. Any reliance on the material on this site is at your own risk.
Updates: We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES

Pricing: Prices for our products are subject to change without notice.
Service Changes: We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time. We shall not be liable for any modification, price change, or suspension of the Service.

SECTION 5 - PRODUCTS AND SERVICES

Exclusivity: Certain products may be available exclusively online and are subject to return or exchange only according to our Refund Policy.
Display: We have made every effort to display product colors as accurately as possible. However, we cannot guarantee that your monitor's display will be 100% accurate.
Limitations: We reserve the right to limit the sales of our products to any person or geographic region on a case-by-case basis.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFO

Order Limits: We reserve the right to refuse any order you place. We may, in our sole discretion, limit or cancel quantities purchased per person or per order.
Account Responsibility: You agree to provide current, complete, and accurate purchase and account information for all transactions.

SECTION 7 - THIRD-PARTY LINKS & TOOLS

We may provide access to third-party tools or links to third-party websites.

Disclaimer: We do not monitor or have any control over these tools/sites. Use of third-party resources is entirely at your own risk. We are not liable for any harm or damages related to third-party transactions.

SECTION 8 - USER COMMENTS AND FEEDBACK

If you send us creative ideas, suggestions, or other materials (collectively, 'comments'), you agree that we may, at any time, edit, copy, publish, and distribute them in any medium. We are under no obligation to maintain comments in confidence or pay compensation for them.

SECTION 9 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

View our Privacy Policy here: https://captainsbamboo.com/policies/privacy-policy

SECTION 10 - PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to infringe upon our intellectual property, to harass or discriminate, to upload malicious code, or to interfere with the security features of the Service.

SECTION 11 - LIMITATION OF LIABILITY

CaptainsBamboo does not guarantee that your use of our service will be uninterrupted or error-free. In no case shall CaptainsBamboo, our directors, or employees be liable for any injury, loss, or any direct/indirect damages arising from your use of the service or any products procured through the service.

SECTION 12 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of China. Any disputes shall be handled by the courts in Meishan, Sichuan.