30-Day Easy Returns: If you’re not satisfied, request a return within 30 days of delivery for a full refund to your original payment method.

How to Start: Email banzhuduizhang@gmail.com or use the returns form at Checkout → Orders with your order number and photos (if applicable). We’ll send simple return instructions and an RMA number.

Defective or Damaged Items: If the item arrived damaged or has a manufacturing defect, we’ll cover return shipping and send a replacement or full refund—your choice—once verified. Please include photos in your initial message.

Change of Mind / Fit Issues: Returns for non-defective items are accepted; buyer pays return shipping unless otherwise agreed. Items must be returned in original condition and packaging.

Inspection & Refund Timing: Once we receive and inspect the item, refunds are issued within 7 business days. You’ll receive an email confirming the refund.

Missing Packaging / Restocking: Items missing original packaging, missing parts, or showing obvious misuse may be subject to a partial refund or a small restocking fee.

Warranty: We back our products—see the Manufacturing section below for warranty details and how we handle repairs/replacements.

Questions? Contact banzhuduizhang@gmail.com — we respond within 24–48 business hours.